Customer Support Specialist

Craft the future with paper and purpose… and become the indispensable voice for our global clientele.

Have inquiries about this job position? Don't hesitate to contact Koos Esser at or Niels Postma at We're here to assist!

About Tapp

In the pioneering sphere of datalogging, Tapp is making waves. Our paper dataloggers aren’t just a nod to technological innovation, but they’re our statement of commitment to sustainability. At Tapp, we aren’t simply selling products; we’re advocating for a greener future, powered by groundbreaking technology.

Our vision

A world where age-old paper becomes the heart of modern electronics, and innovation walks hand in hand with environmental responsibility.

Our mission

Paper, in our eyes, isn’t just for writing. It’s a testament to what’s possible when ambition meets sustainability. Our dataloggers, derived from agricultural waste rather than traditional wood, are a showcase of our dedication to both technological advancement and eco-responsibility.

Join us

Your role at the heartbeat of Tapp

As a Customer Support Specialist, your voice echoes the promise of Tapp to our global clientele. In a world where our product touches every corner, our customers are always active, and you stand as their reliable touchpoint. Whether it’s a weekend in Leeuwarden, a late night in Lima, or dawn in Delhi, your commitment ensures that Tapp’s support never wavers, whatever the hour.

Engaging, addressing, and cultivating – these are the pillars of your interaction. You proactively connect with our diverse customer base, ensuring their Tapp experience is nothing short of exceptional. Your ability to forge lasting relationships means that every interaction reinforces the core values of Tapp, turning momentary queries into lasting brand loyalty. Naturally collaborative, you bridge the gap between customer needs and our internal teams, creating a seamless support experience.

Your profile

While you might be fresh on the professional scene, what truly defines you is your unwavering drive and infectious passion. Your linguistic prowess in English is non-negotiable, a fluency in Spanish would set you a step ahead, and Dutch, though not imperative, would be a cherry on top. Experience has its place, but for us at Tapp, your attitude and unparalleled commitment to ensuring customer satisfaction shine brightest.

Why Tapp?

Being part of Tapp means being part of a revolution. You’re not just addressing customer concerns; you’re laying the groundwork for a sustainable future, one interaction at a time. As you navigate through queries, you grow, fueled by an environment that’s both innovation-centric and rooted in learning. And remember, at Tapp, each individual isn’t just a part of the process; they are the process, guiding our mission to make our world more sustainable.

Practical details

Jumpstart your Tapp journey on January 1, 2024. While our heart lies in Leeuwarden, we thrive on flexibility, offering dynamic remote work arrangements. This role is full-time, and our eyes are set on someone who aligns with our vision and values.

Begin your Tapp tale

Intrigued? Dive deeper into our narrative by exploring our website. Familiarize yourself with our ethos, and when you’re ready, fill out the application form. Share your vision, tell your story, and let’s discover how you can become an integral chapter in the Tapp saga.

Submit your application now!

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In .pdf, .doc or .docx format.
Toegestane bestandstypen: pdf, doc, docx, Max. bestandsgrootte: 25 MB.
In .pdf, .doc or .docx format.
Toegestane bestandstypen: pdf, doc, docx, Max. bestandsgrootte: 25 MB.